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Chicago & selected suburbs

Plumbing help for Chicago buildings, from bungalows to high-rises.

Basement backups, frozen pipes, clogged drains, water heaters, sewer lines. Call to describe the problem and be connected with a plumbing provider that serves your area. Or start with a guide written for Chicago-area homes and rules.

Calls are answered by a referral service that connects you with a local plumbing provider. How this works

What makes Chicago plumbing different

Combined sewers

Rain and wastewater share pipes, so heavy storms can push water back into basements. Basement flooding

Old buildings

More than 39% of housing units date from 1939 or earlier, and 2–4 unit buildings hold about a quarter of all units. Two-flat guide

Lead service lines

Hundreds of thousands of service lines are known or suspected to contain lead. Lead line guide

City licensing

A State license is not enough: plumbing contractors also need a City of Chicago license. Chicago permits

Sewer permits

Sewer work needs a licensed drainlayer and a Department of Buildings sewer permit. Sewer & water permits

Cold winters

Exposed pipes on porches and exterior walls freeze in cold snaps. Winter pipe prep

City resources: report flooding and water service leaks or breaks to 311; check your service line with the Department of Water Management; verify contractors on the City’s licensed plumbing contractor list.

Plumbing depends on the building

Two-flats share stacks and risers. Bungalows have a single stack and a basement floor drain. High-rises have building rules. Suburban homes rely on sump pumps.

26%

of Chicago housing units are in 2–4 unit buildings (2020 data)

Source: DePaul Institute for Housing Studies — Characteristics of the 2 to 4 stock in Chicago neighborhoods

>39%

of Chicago housing units were built in 1939 or earlier

Source: Chicago Metropolitan Agency for Planning — Local Housing Profiles

~412,000

Chicago water service lines known or suspected to contain lead, of ~491,000 (2025 inventory)

Source: Grist / Inside Climate News — How we mapped Chicago’s lead pipes (Aug. 2025). Reported figure from the City inventory

Coverage: Chicago neighborhoods and suburbs

Chicago neighborhoods and suburbs with their own local plumbing guides. Select a marker for details.

LAKE MICHIGAN CHICAGO 5341627NapervilleOak ParkEvanstonSkokieDes PlainesArlington HeightsSchaumburgAuroraJolietElginOak LawnOrland ParkElmhurstPark Ridge

Select a place on the map, or use the lists below. Numbers on the map match the Chicago neighborhood list.

Schematic map for orientation only. Boundaries are simplified and not to scale.

Show full coverage table
Coverage status by place (accessible list)
PlaceTypeCounty
ChicagoCityCook
Logan SquareChicago neighborhoodCook
Lake ViewChicago neighborhoodCook
Lincoln ParkChicago neighborhoodCook
Near North SideChicago neighborhoodCook
West TownChicago neighborhoodCook
Near West SideChicago neighborhoodCook
Hyde ParkChicago neighborhoodCook
NapervilleSuburbDuPage / Will
Oak ParkSuburbCook
EvanstonSuburbCook
SkokieSuburbCook
Des PlainesSuburbCook
Arlington HeightsSuburbCook
SchaumburgSuburbCook
AuroraSuburbKane / DuPage / Will / Kendall
JolietSuburbWill
ElginSuburbKane / Cook
Oak LawnSuburbCook
Orland ParkSuburbCook / Will
ElmhurstSuburbDuPage / Cook
Park RidgeSuburbCook

Open the coverage page

Why Chicago basements back up

House sewer connection to a combined street sewer, with a backwater valveCross-section: a house with a basement floor drain connects through a private sewer lateral to a combined sewer under the street. A backwater valve on the lateral closes when water flows backward from the street sewer. GRADE BASEMENT floor drain access cover PROPERTY LINE (approx.) private side ←→ public way COMBINED SEWER rain + wastewater surcharge pushes back 1234
Diagram How a backwater valve protects a basement drain connected to a combined sewer.
  1. Basement floor drain — the lowest opening, so usually the first place sewer water appears.
  2. Private sewer lateral (building sewer) — typically the owner’s responsibility.
  3. Backwater valve — a flap that is meant to close when flow reverses; needs an access cover for cleaning and inspection.
  4. Combined street sewer — during heavy rain it can fill and back up toward buildings (MWRD).
Simplified schematic, not to scale. Actual layouts vary by building.

Most of Chicago is served by combined sewers: rainwater and wastewater share the same pipes. In heavy rain, neighborhood sewers can fill, and water can push back toward buildings through their lowest openings — often a basement floor drain. The regional reclamation district notes this can happen even when the Deep Tunnel system still has room.

Backwater valves and overhead sewers are two common protections. Both need correct design, permits and maintenance.

Read: basement flooding in Chicago

Rules are local

Illinois licenses plumbers. Chicago adds its own contractor license, permits and drainlayer rules. Each suburb runs its own permits. We explain each — with sources and review dates.

Frequently asked questions

Who answers when I call?

A plumbing provider that serves your area. We do not employ plumbers or send crews ourselves. Read how it works.

Which areas do you cover?

Chicago neighborhoods and the suburbs shown on the areas map. Each has its own page with local plumbing information.

Does my plumbing job need a permit?

It depends on the work and the municipality. Chicago has its own licensing and permit system; suburbs set their own permit rules. Start with Codes & Permits, and confirm with your building department.

What should I do first if water is coming into my basement?

Stay away from water near electrical equipment, stop running water in the building if a drain is backing up, and avoid contact with sewage. The basement water guide helps you describe what you are seeing.

Call for plumbing help(866) 202-9655