Transparency
How this service works
We are a plumbing call-referral and information service. We are not a plumbing contractor.
Calls are answered by a referral service that connects you with a local plumbing provider.
- You find a guide or callRead about your problem or call the number on this site.
- A referral service answersYour call is handled by an external lead distribution network that we work with.
- You may be connected to a providerThe network works to connect you with an independent plumbing provider that serves your area.
- The provider handles the jobThe provider is responsible for its own licensing, permits, pricing, scheduling and work.
What we do not do
- We do not employ plumbers or operate crews, trucks or local offices.
- We do not perform plumbing work, pull permits or hold plumbing licenses.
- We do not promise availability, arrival times, prices or outcomes.
- We do not publish reviews or rankings, and we are not a directory or marketplace.
Check the provider
Before work starts, ask the provider for its license information. In Illinois, plumbers are licensed by the Illinois Department of Public Health. Work inside Chicago also requires a City of Chicago plumbing contractor license. How licensing works.
Information sharing
When you call, the information you give (for example, the problem and the general area) may be shared with the referral network and with a provider so they can respond. See Privacy & disclosures.