Draft — requires legal review
Privacy & disclosures
This draft explains how calls are handled and what information may be shared. It must be reviewed by counsel before publication.
Calls are answered by a referral service that connects you with a local plumbing provider. How this works
Business disclosure
Chicago ProConnect is a plumbing call-referral and information website. Calls placed to the number on this site are routed to a third-party lead distribution network, which may connect callers with independent plumbing providers. We may receive compensation in connection with these calls. Independent providers are not our employees or agents.
Information collected during calls
Calls may be recorded and analyzed by the referral network for quality, routing and billing. Information you provide — such as your name, phone number, the nature of the plumbing problem and the location where service is needed — may be shared with the network and with one or more providers so they can contact you and respond to your request.
Website data
The site may use privacy-respecting analytics to count page views and clicks on call buttons. We do not sell website analytics data. [Counsel to complete: cookies, retention, consumer rights, contact method, effective date.]
No professional advice
Content on this site is general information about plumbing and local rules. It is not legal, engineering or professional advice. Rules change; official sources control.
Licensing statement
We do not hold plumbing licenses and do not perform plumbing work. Providers are responsible for holding all licenses and registrations required by the State of Illinois, the City of Chicago and the municipality where work is performed.
Open legal questions before launch
- Whether Illinois plumbing advertising rules (225 ILCS 320/5) apply to a referral website, and what disclosure they require.
- Call-recording consent requirements for the network’s call flow (Illinois is generally an all-party consent state for recording — counsel to confirm).
- Telemarketing and consent rules for any follow-up calls or texts by the network or providers.
Check with the official source before relying on these points.